Can I open a Wholesale/Professional account?
Yes you can! You must be a licensed esthetician to be able to get wholesale pricing and professional sized products. If you are interested in doing so, you can contact us here
Are you sold in stores?
Our products are not sold in retail stores. However you can find our products in some spas!
Are your products vegan-friendly?
Janssen has a Certified Vegan and Organic line and none of Janssen products are ever tested on animals
How do I use your products effectively?
Each product line has a particular protocol for how to most effectively use the products. You can view and download each protocol on their corresponding shopping page.
Are your products safe for sensitive skin?
Yes! We have a Sensitive Skin line for people who have certain skin sensitivities. You can read more about different skin issues and how to address them here
Why are products always changing?
We are constantly working to improve our products and formulas to provide the best results for our customers. Technology is constantly advancing and we are always trying to use the latest technology in skin care science to create new products.
How can I find out which products are best for my skin?
We have a few different resources that can help you find which products will work best for you! You can take a look at our Skin IQ page and determine your skin care profile. You can also take a look at which skin care lines we suggest for each age group here.
Where are Janssen Products made?
All Janssen Cosmetics products are manufactured in Germany
What is the average shelf life of your products?
The average shelf-life of our skincare products is around 2 years
How long has the Janssen skincare brand been around?
The Janssen skincare brand has been around for 20+ years and we are sold in over 75+ countries around the world!