FAQ

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Products

All Janssen Cosmetics products are manufactured in Germany

Janssen has a Certified Vegan and Organic line and none of Janssen products are ever tested on animals

Yes! We have a Sensitive Skin line for people who have certain skin sensitivities. You can read more about different skin issues and how to address them here

We have a few different resources that can help you find which products will work best for you! You can take a look at our Skin IQ page and determine your skin care profile. You can also take a look at which skin care lines we suggest for each age group here.

Each product line has a particular protocol for how to most effectively use the products. You can view and download each protocol on their corresponding shopping page.

The average shelf-life of our skincare products is around 2 years

Our products are not sold in retail stores. However you can find our products in some spas!

Shipping & Delivery

Yes, we offer free shipping for order $75 or more qualifies for free shipping.

Shipping is flat rate of $7.50

We are a register distributor for certain regions in the USA, we can only ship Janssen Cosmetics products to the following States: Alaska, California, Colorado, Washington, Oregon, Idaho, Montana, Wyoming, Utah, Nevada, Arizona, Hawaii

WHOLESALE

Yes you can! You must be a licensed esthetician to be able to get wholesale pricing and professional sized products. If you are interested in doing so, you can contact us here